Terms of Service
Last Updated: February 23, 2026 | Effective Date: February 23, 2026
IMPORTANT: PLEASE READ THESE TERMS CAREFULLY
These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," "your") and DAK Enterprises LLC ("we," "us," "our," "Company"), the operator of NDT Pro ("the App," "the Service"). By creating an account, accessing, or using NDT Pro on any platform (iOS, Android, or web), you agree to be bound by these Terms.
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT CREATE AN ACCOUNT OR USE THE APP.
1. Acceptance of Terms
1.1 Agreement to Terms
By creating an account, accessing, or using NDT Pro, you represent and warrant that:
- You are at least 18 years of age
- You have the legal capacity to enter into this Agreement
- You are not prohibited from using the App under applicable laws
- If using on behalf of an organization, you have authority to bind that organization
1.2 Additional Terms
Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
1.3 Modifications
We reserve the right to modify these Terms at any time. Changes become effective upon posting. Your continued use constitutes acceptance.
2. Description of Service
2.1 App Purpose
NDT Pro is a multi-platform application designed to assist Non-Destructive Testing professionals in creating, managing, and distributing inspection reports, including:
- Creating and editing VT (Visual), UT (Ultrasonic), MT (Magnetic Particle), and PT (Penetrant) inspection reports
- Capturing and attaching inspection photos
- Recording inspector signatures
- Managing jobs, projects, and team assignments
- Generating professional PDF reports
- Tracking time and attendance
- Handwritten notes and sketches
- Syncing data across iOS, Android, and web platforms
2.2 Professional Tool Disclaimer
THE APP IS A DOCUMENTATION TOOL. IT DOES NOT PROVIDE PROFESSIONAL ENGINEERING, ARCHITECTURAL, CONSTRUCTION, SAFETY, OR LEGAL ADVICE.
You are solely responsible for:
- The accuracy and completeness of inspection data
- Professional judgments and determinations
- Compliance with applicable codes, standards, and regulations (including AWS, ASME, and others)
- Obtaining and maintaining required professional licenses and NDT certifications
- Meeting professional standards of care
2.3 Service Availability
We do not guarantee uninterrupted availability. The App may be unavailable due to maintenance, technical failures, third-party outages (including Supabase and Stripe), or force majeure events. Offline functionality is provided for mobile platforms but is not guaranteed to be comprehensive.
3. Account and Access
3.1 Account Requirement
The App requires a valid NDT Pro account created with an email address and password, or via an invitation from a company administrator. Authentication is provided by Supabase Auth.
3.2 Account Security
You are responsible for maintaining account security, including your password, and for all activities that occur under your account.
3.3 Account Termination
We may suspend or terminate your access at any time, with or without cause or notice. Company administrators may deactivate individual user accounts within their organization.
4. User Responsibilities and Conduct
4.1 Lawful Use
You agree to use the App only for lawful purposes in compliance with all applicable laws, professional licensing requirements, and industry standards.
4.2 Prohibited Uses
You agree NOT to:
- Use the App for illegal purposes
- Create false, misleading, or fraudulent inspection reports
- Misrepresent your professional qualifications or NDT certification level
- Impersonate another person or entity
- Violate third-party intellectual property rights
- Transmit viruses or harmful code
- Attempt unauthorized access to systems or data outside your company
- Reverse engineer, decompile, or disassemble the App
- Sublicense, sell, or transfer your rights
- Share account credentials with others
4.3 Data Responsibility
You are solely responsible for all data you enter, its accuracy, maintaining backups (via PDF export or data export), and complying with data protection laws.
4.4 Professional Responsibility
The App does not replace professional judgment. You must independently verify all inspection findings and are responsible for all professional opinions in reports.
5. Data Sharing and Collaboration
5.1 Multi-Tenant Company Access
NDT Pro is designed for company use. When you join a company in NDT Pro:
- Other authorized users in your company may view and interact with shared data (jobs, inspections, reports) according to their role
- Company administrators can manage user accounts, roles, and permissions
- Data is isolated between companies via Row Level Security
5.2 Your Responsibility
YOU ARE SOLELY RESPONSIBLE FOR determining who may access your company's data, ensuring compliance with confidentiality agreements, and protecting sensitive client information.
6. Subscription and Payment
6.1 Pricing
NDT Pro is offered as a per-seat subscription at $80.00 USD per user per month. Pricing is subject to change with notice.
6.2 Free Trial
New companies may receive a 14-day free trial. Trial terms and credit card requirements may vary based on promotional offers.
6.3 Payment Processing
All payments are processed by Stripe. We do not store your credit card information. By subscribing, you agree to Stripe's terms of service.
6.4 Cancellation
You may cancel your subscription at any time through the App. Upon cancellation, your access continues through the end of the current billing period. No refunds are provided for partial billing periods.
6.5 Subscription Status
If your subscription enters a past-due or expired state, access to certain features may be restricted until payment is resolved.
7. Intellectual Property
7.1 App Ownership
The App, including code, design, features, and documentation, is owned by DAK Enterprises LLC and protected by intellectual property laws.
7.2 License Grant
We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal or internal business purposes, subject to an active subscription.
7.3 Your Content
You retain ownership of data you create. You grant us a limited license to store and process your content solely to provide the Service.
7.4 Feedback
Any feedback or suggestions you provide may be used by us without obligation or compensation.
8. Third-Party Services
The App relies on Supabase (database, authentication, storage) and Stripe (payment processing). Your use is subject to their respective terms. WE ARE NOT RESPONSIBLE FOR THIRD-PARTY SERVICE AVAILABILITY, PERFORMANCE, OR CHANGES.
9. Disclaimer of Warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
USE OF THE APP IS AT YOUR SOLE RISK.
We have no obligation to review, monitor, verify, correct, or update any data, reports, or content generated through the App.
WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING:
- MERCHANTABILITY: Fitness for commercial use
- FITNESS FOR A PARTICULAR PURPOSE: Meeting your specific requirements
- NON-INFRINGEMENT: Freedom from third-party IP claims
- ACCURACY: Accuracy of data, calculations, or outputs
- RELIABILITY: Uninterrupted or error-free operation
- SECURITY: Freedom from vulnerabilities
- DATA PRESERVATION: Preservation or recoverability of data
THE APP DOES NOT PROVIDE PROFESSIONAL ADVICE. RELIANCE ON THE APP FOR PROFESSIONAL DECISIONS IS AT YOUR OWN RISK.
We do not warrant that inspection reports meet legal requirements, comply with industry standards (including AWS D1.1, ASME Section V, or others), or are sufficient for any particular purpose.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DAK ENTERPRISES LLC SHALL NOT BE LIABLE FOR ANY:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, business, or goodwill
- Cost of substitute products or services
- Personal injury or property damage
- Damages from unauthorized access, data loss, or breach
- Errors, bugs, or inaccuracies
- Third-party conduct or services
- Service interruption or cessation
- Any other matter related to the App
OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF: FIFTY UNITED STATES DOLLARS ($50.00 USD), OR THE AMOUNT YOU PAID FOR THE APP IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
These limitations apply even if any limited remedy fails of its essential purpose or we have been advised of the possibility of such damages.
11. Indemnification
YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS:
- DAK Enterprises LLC
- Its owners, officers, directors, employees, agents, and affiliates
FROM AND AGAINST ANY AND ALL:
- Claims, demands, actions, or proceedings
- Damages, losses, liabilities, costs, and expenses
- Attorneys' fees and legal costs
- Settlements and judgments
ARISING FROM OR RELATED TO:
- Your use of the App
- Your content and data
- Your violation of these Terms or any law
- Your professional activities and inspection services
- Inspection reports you create or distribute
- Claims by your clients, employers, or third parties
- Allegations of professional malpractice related to your use of the App
- Your negligence, errors, or omissions
We reserve the right to assume exclusive defense of any matter subject to indemnification. You agree not to settle any claim without our prior written consent.
12. Dispute Resolution
12.1 Informal Resolution
Before initiating formal dispute resolution, you agree to contact us and attempt informal resolution for at least thirty (30) days.
12.2 Binding Arbitration
ANY DISPUTE ARISING FROM OR RELATING TO THESE TERMS OR THE APP SHALL BE RESOLVED BY BINDING ARBITRATION, except for intellectual property disputes where injunctive relief may be sought in court.
Arbitration shall be conducted:
- Under the rules of the American Arbitration Association (AAA)
- By a single arbitrator
- In Naples, Florida
- In the English language
The arbitrator's decision shall be final and binding.
12.3 Class Action Waiver
YOU AGREE TO RESOLVE DISPUTES ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
The arbitrator may not consolidate claims or preside over any class proceeding.
12.4 Small Claims Exception
Either party may bring an individual action in small claims court if the claim qualifies.
12.5 Opt-Out Right
You may opt out of arbitration by sending written notice within thirty (30) days of first accepting these Terms to: DAK Enterprises LLC, 841 Bluebird St., Naples, FL 34104.
13. Governing Law and Jurisdiction
These Terms shall be governed by the laws of the State of Florida, United States, without regard to conflict of law principles.
For matters not subject to arbitration, you consent to exclusive jurisdiction of state and federal courts in Collier County, Florida.
TO THE EXTENT PERMITTED BY LAW, YOU WAIVE ANY RIGHT TO A JURY TRIAL.
14. Term and Termination
14.1 Term
These Terms are effective upon your first use and continue until terminated.
14.2 Termination by You
You may terminate by requesting account deletion through the App, canceling your subscription, and ceasing all use.
14.3 Termination by Us
We may terminate or suspend access at any time, with or without cause or notice.
14.4 Effect of Termination
Upon termination, your license terminates immediately. Sections 7, 9, 10, 11, 12, 13, and 15 survive termination.
15. General Provisions
15.1 Entire Agreement
These Terms and the Privacy Policy constitute the entire agreement regarding the App.
15.2 Severability
If any provision is found invalid, the remaining provisions continue in full force.
15.3 Waiver
Our failure to enforce any provision is not a waiver.
15.4 Assignment
You may not assign these Terms. We may assign without restriction.
15.5 No Third-Party Beneficiaries
No third-party beneficiary rights are created, except as noted in Section 16.
15.6 Force Majeure
We are not liable for failures due to causes beyond our reasonable control.
16. App Store Terms
16.1 Apple App Store
If you download NDT Pro from the Apple App Store:
- These Terms are between you and DAK Enterprises LLC, not Apple Inc.
- DAK Enterprises LLC is solely responsible for the App and its content
- Your license is limited to use on Apple-branded products you own or control
- DAK Enterprises LLC is responsible for maintenance, support, and warranties
- DAK Enterprises LLC is responsible for product claims, including liability and legal compliance
- DAK Enterprises LLC is responsible for intellectual property claims
- You represent you are not in an embargoed country or on a prohibited party list
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them
16.2 Google Play Store
If you download NDT Pro from the Google Play Store:
- These Terms are between you and DAK Enterprises LLC, not Google LLC
- DAK Enterprises LLC is solely responsible for the App and its content
- Google is not responsible for providing maintenance, support, or handling any claims related to the App
- Your use of the App must comply with Google Play's Terms of Service
- Google is a third-party beneficiary of these Terms solely for the purpose of enforcing its rights
17. Professional User Provisions
By using the App for professional inspection services, you acknowledge:
- You possess all required professional licenses and NDT certifications
- You will maintain professional liability insurance as required
- You are solely responsible for professional standards of care
- The App is a documentation tool, not a substitute for professional expertise
- You will independently verify all inspection findings
- You are responsible for compliance with all applicable codes, standards, and regulations
THE APP DOES NOT PROVIDE ENGINEERING, ARCHITECTURAL, LEGAL, OR OTHER PROFESSIONAL ADVICE.
18. Contact Information
NDT Pro
Operated by DAK Enterprises LLC
Email: dakenterprisesdev@gmail.com
Address: 841 Bluebird St., Naples, FL 34104
19. Acknowledgment
BY USING NDT PRO, YOU ACKNOWLEDGE THAT:
- You have read and understood these Terms
- You agree to be bound by these Terms and the Privacy Policy
- You understand the limitations and disclaimers herein
- You accept sole responsibility for your use of the App
- You accept the arbitration agreement and class action waiver
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE NDT PRO.
Privacy Policy
Last Updated: February 23, 2026 | Effective Date: February 23, 2026
Introduction
This Privacy Policy describes how NDT Pro ("we," "us," "our," or the "App"), operated by DAK Enterprises LLC, collects, uses, stores, shares, and protects information when you use our application on iOS, Android, or the web. By creating an account or using NDT Pro, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, DO NOT USE THE APP.
1. Information We Collect
1.1 Account Information
We collect the following personal information that you provide directly:
- Email address (used for authentication and communication)
- Password (hashed; never stored in plaintext)
- Full name and display name
- Phone number (optional)
- NDT certification level (Level I / II / III), certification number, and expiry date
- Role within your company (inspector, project manager, company admin)
1.2 Company Information
- Company name, address (street, city, state, ZIP, country)
- Contact name, phone number, and email
- Company logo (uploaded image)
- Custom PDF disclaimer text
1.3 Inspection Data
The App collects detailed information related to your inspection activities, including:
- Report numbers, inspection dates, and inspection stage
- Project and client details (names, permit numbers, purchase/work order numbers)
- Job site addresses (manually entered text—we do not collect GPS coordinates)
- Equipment data (make, model, serial number, calibration dates)
- Inspection procedures, specification codes, and acceptance criteria
- Per-weld/per-item accept, reject, or N/A determinations
- Inspector observations, findings, and notes
- Client representative and peer reviewer names
- Time and travel data (hours worked, travel hours, travel miles, per diem)
1.4 Photos and Images
When you grant camera and photo library permissions:
- Inspection photos captured via camera or selected from your photo library
- Photo descriptions (manually typed text)
- Inspector signature images (drawn on-screen)
- Company logos uploaded as branding
Photos may be compressed before upload. Images are stored securely in our cloud storage and accessible only to authorized members of your company.
1.5 Handwritten Notes
The App supports freehand drawing and handwritten notes (e.g., via Apple Pencil or touch input). Note content, titles, thumbnails, and associated job/inspection references are stored.
1.6 Time & Attendance Data
- Clock-in and clock-out timestamps
- Associated job and user references
- Text notes on time entries
1.7 Device and Technical Information
- Device push notification tokens (for delivering notifications)
- Last login timestamp
- App version and platform (iOS, Android, or Web)
We do not use third-party analytics, crash reporting, advertising, or behavioral tracking SDKs of any kind.
2. Information We Do NOT Collect
- GPS / Location Data: We do not access your device's location services. All address fields are typed manually.
- Advertising Identifiers: We do not collect IDFA, GAID, or any advertising identifier.
- Contacts, Calendar, or Microphone: We do not access these device features.
- Browsing or App Usage Analytics: We do not track pages visited, time spent, or behavioral patterns.
3. How We Use Your Information
- Core Functionality: Creating, editing, and managing inspection reports; generating PDF reports; capturing photos and signatures; tracking time
- Authentication: Verifying your identity and maintaining your session across devices
- Data Synchronization: Syncing your data across iOS, Android, and web platforms via our cloud backend
- Team Collaboration: Enabling authorized users within your company to access shared inspection data, jobs, and reports
- Notifications: Sending push notifications about job assignments, inspection status changes, and other operational updates
- Subscription Management: Processing payments and managing your company's subscription
- Account Administration: Onboarding, user invitations, role management, and account deactivation
4. Data Storage and Security
4.1 Cloud Storage
Your data is stored using Supabase, a cloud database platform built on PostgreSQL:
- Data is encrypted in transit using TLS/HTTPS
- Data at rest is encrypted by the hosting provider
- All database tables enforce Row Level Security (RLS), ensuring users can only access data within their own company
- File storage (photos, signatures, notes) uses private buckets with signed URLs
- Data may be stored in data centers located in the United States
4.2 Local Device Storage
For offline functionality, limited data is cached on your device:
- iOS: SwiftData (SQLite) for inspection and job caching; iOS Keychain for user credentials (AES encrypted, accessible after first unlock)
- Android: Room database (SQLite) for inspection and job caching; EncryptedSharedPreferences (AES-256-GCM) for credentials
- Web: Server-side session cookies managed by Supabase
Local cached data is automatically purged after 30 days on mobile devices.
4.3 Security Measures
We implement reasonable security measures including encrypted credential storage, HTTPS-only connections, Row Level Security on all database tables, and platform-native secure storage APIs. All cleartext traffic is disabled on Android.
NO METHOD OF TRANSMISSION OR STORAGE IS 100% SECURE. WE CANNOT GUARANTEE ABSOLUTE SECURITY OF YOUR DATA.
5. Data Sharing and Disclosure
5.1 Within Your Company
NDT Pro is a multi-tenant system. All data is isolated by company. Users within your company may view and interact with shared inspection data, jobs, and reports according to their assigned role and permissions.
5.2 PDF Report Distribution
When you export inspection reports as PDFs, you control distribution. Exported PDFs contain professional inspection content, inspector name/certification, and company details. We are not responsible for data once exported from the App.
5.3 Third-Party Service Providers
- Supabase: Cloud database, authentication, and file storage
- Stripe: Subscription payment processing (receives company billing information; we do not store credit card numbers)
5.4 Legal Requirements
We may disclose your information if required by law, legal process, or government request.
5.5 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5.6 No Sale of Personal Information
WE DO NOT SELL, RENT, OR TRADE YOUR PERSONAL INFORMATION TO THIRD PARTIES.
6. Third-Party Services
The App does not use third-party analytics, crash reporting, or advertising services.
The App relies on Supabase for backend services and Stripe for payment processing. Your use of these services is subject to their respective privacy policies:
- Supabase Privacy Policy: https://supabase.com/privacy
- Stripe Privacy Policy: https://stripe.com/privacy
7. Your Rights and Choices
- Access and Portability: Access your data through the App; export your complete data as JSON via the account settings; export reports as PDFs
- Correction: Correct inaccurate information directly through the App
- Deletion: Request full account deletion through the App, which permanently removes all your inspections, photos, notes, time entries, and account data
- Permission Controls: Manage Camera and Notification permissions via your device's system settings
- Account Deactivation: Company administrators may deactivate user accounts, which suspends access while preserving data for compliance
8. Data Retention
We retain your cloud data for as long as your account remains active. Deleted records are soft-deleted and permanently removed after 14 days. Local device caches expire after 30 days. When you request full account deletion, all associated data is permanently removed from our systems.
9. Children's Privacy
NDT Pro is a professional tool designed for use by licensed NDT inspectors and welding professionals. It is not intended for use by children under the age of 18. We do not knowingly collect personal information from children.
10. International Data Transfers
Your data may be transferred to and processed in countries other than your country of residence, including the United States. By using the App, you consent to such transfers.
11. California Privacy Rights (CCPA)
California residents have the right to:
- Request information about personal data collected
- Request deletion of personal data
- Export their personal data
- Not be discriminated against for exercising these rights
We do not sell personal information; no opt-out is required. To exercise these rights, use the account settings within the App or contact us at the email below.
12. European Privacy Rights (GDPR)
For GDPR purposes, you are the data controller of inspection data you create. We act as a data processor providing the App platform. You have rights to access, rectification, erasure, restriction, data portability, and objection. The App provides built-in data export and account deletion features to facilitate these rights.
13. Disclaimer of Warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
USE OF THE APP IS AT YOUR SOLE RISK.
THE APP IS A DOCUMENTATION TOOL AND DOES NOT PROVIDE PROFESSIONAL ENGINEERING, ARCHITECTURAL, CONSTRUCTION, SAFETY, OR LEGAL ADVICE.
We do not warrant that:
- The App will be uninterrupted, secure, or error-free
- Data will be accurate, complete, or preserved
- The App will meet your specific requirements
- Inspection reports meet legal or regulatory requirements
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DAK ENTERPRISES LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of data, profits, revenue, business, or goodwill
- Personal injury or property damage
- Unauthorized access to or alteration of your data
- Any damages resulting from your use or inability to use the App
- Any damages arising from third-party services
OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF FIFTY DOLLARS ($50.00 USD) OR THE AMOUNT YOU PAID FOR THE APP IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
15. Indemnification
You agree to indemnify, defend, and hold harmless DAK Enterprises LLC, its owners, officers, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including attorneys' fees) arising from:
- Your use of the App
- Your content and data
- Your violation of this Privacy Policy or any applicable laws
- Your professional activities and inspection services
- Inspection reports you create or distribute
- Claims by your clients, employers, or third parties
- Allegations of professional malpractice related to your use of the App
16. Dispute Resolution and Arbitration
16.1 Binding Arbitration
Any dispute arising from or relating to this Privacy Policy or the App shall be resolved by binding arbitration under the rules of the American Arbitration Association (AAA) in Naples, Florida. The arbitrator's decision shall be final and binding.
16.2 Class Action Waiver
YOU AGREE TO RESOLVE DISPUTES ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
16.3 Small Claims Exception
Either party may bring an individual action in small claims court if the claim qualifies.
17. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict of law principles.
18. Professional Use Disclaimer
By using the App for professional inspection services, you acknowledge that:
- You possess all required professional licenses and certifications
- You are solely responsible for professional standards of care
- The App is a documentation tool, not a substitute for professional expertise
- You must independently verify all inspection findings
- You are responsible for compliance with applicable codes, standards, and regulations
19. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective when posted. Your continued use of the App after changes constitutes acceptance of the updated Privacy Policy.
20. Contact Us
NDT Pro
Operated by DAK Enterprises LLC
Email: dakenterprisesdev@gmail.com
Address: 841 Bluebird St., Naples, FL 34104
21. Acknowledgment
BY USING NDT PRO, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS PRIVACY POLICY, INCLUDING THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER.