Legal

Terms of Service & Privacy Policy

The agreement and privacy practices that govern your use of NDT Pro, operated by DAK Enterprises LLC.

Terms of Service Privacy Policy ← Back to NDT Pro

Terms of Service

Last Updated: October 6, 2026 | Effective Date: October 6, 2026

IMPORTANT: PLEASE READ THESE TERMS CAREFULLY

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," "your") and DAK Enterprises LLC ("we," "us," "our," "Company"), the operator of NDT Pro ("the App," "the Service"). By creating a company account on ndtproapp.com, accepting an invitation to a company, or using the NDT Pro app for Android, iPhone, or iPad, or the ndtproapp.com account pages, you agree to be bound by these Terms.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT CREATE AN ACCOUNT OR USE THE APP.

1. Acceptance of Terms

1.1 Agreement to Terms

By creating an account, accessing, or using NDT Pro, you represent and warrant that:

1.2 Additional Terms

Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

1.3 Modifications

We reserve the right to modify these Terms at any time. Changes become effective upon posting. Your continued use constitutes acceptance.

2. Description of Service

2.1 App Purpose

NDT Pro is an app for Android, iPhone, and iPad, with account and billing pages on ndtproapp.com, that assists Non-Destructive Testing professionals in:

2.2 Professional Tool Disclaimer

THE APP IS A DOCUMENTATION TOOL. IT DOES NOT PROVIDE PROFESSIONAL ENGINEERING, ARCHITECTURAL, CONSTRUCTION, SAFETY, OR LEGAL ADVICE.

You are solely responsible for:

2.3 Service Availability

We do not guarantee uninterrupted availability. The App may be unavailable due to maintenance, technical failures, third-party outages (including Supabase, Stripe, Cloudflare, and the storage provider your company has connected), or force majeure events. Offline functionality is provided but is not guaranteed to be comprehensive.

2.4 Your Company's Own Storage

NDT Pro writes inspection photos and PDF reports to a storage account that your company owns and authorizes: currently Microsoft OneDrive or SharePoint, Google Drive, Dropbox, Amazon S3, or Cloudflare R2. Every report generated in NDT Pro is delivered to that storage. Your company chooses the provider and is the sole custodian of the files there. Until your company connects a storage account, its photos and reports are held in a storage bucket operated by DAK Enterprises LLC and can be moved to your company's own storage from the Storage screen once it is connected.

NDT Pro creates folders and writes and reads files in that account. It keeps one current PDF for each report, moves the PDFs of earlier versions into a superseded folder, and renames a draft's PDF to the report number it receives. It does not delete, mirror, index, or back up files there. When your company moves to a different storage provider using NDT Pro, files are copied to the new location and the originals are left in place for you to keep or remove.

If your company renames, moves, or deletes the NDT Pro folders or files in its own storage, NDT Pro may be unable to display or re-export those files, and DAK Enterprises LLC holds no copy from which to restore them. The availability, durability and security of your company's storage account are governed by your agreement with that storage provider, not by these Terms.

3. Account and Access

3.1 Account Requirement

Company accounts are created on ndtproapp.com. Every other account is created by invitation from a company administrator; the invitation link is single-use and is completed in a web browser. Authentication is provided by Supabase Auth. The NDT Pro application does not create accounts or sell subscriptions.

3.2 Account Security

You are responsible for maintaining account security, including your password, and for all activities that occur under your account. Passwords must be at least 12 characters and include uppercase, lowercase, numeric, and symbol characters.

3.3 Account Termination

We may suspend or terminate your access at any time, with or without cause or notice. Company administrators may deactivate individual user accounts within their organization. Deactivating or removing a user does not alter reports that user has signed; the signer's name and signature remain on the signed record.

4. User Responsibilities and Conduct

4.1 Lawful Use

You agree to use the App only for lawful purposes in compliance with all applicable laws, professional licensing requirements, and industry standards.

4.2 Prohibited Uses

You agree NOT to:

4.3 Data Responsibility

You are solely responsible for all data you enter, its accuracy, maintaining backups (via PDF export and the copies NDT Pro delivers to your company's own storage), and complying with data protection laws.

4.4 Professional Responsibility

The App does not replace professional judgment. You must independently verify all inspection findings and are responsible for all professional opinions in reports.

5. Data Sharing and Collaboration

5.1 Multi-Tenant Company Access

NDT Pro is designed for company use. When you join a company in NDT Pro:

5.2 Your Responsibility

YOU ARE SOLELY RESPONSIBLE FOR determining who may access your company's data, ensuring compliance with confidentiality agreements, and protecting sensitive client information.

5.3 Signed Reports and Versions

A signed or finalized report is sealed. Any later edit creates a new version and records who changed what and when; the PDF of every sealed version is kept in your company's storage, earlier versions in a superseded folder, and every version is viewable in the App. The date and time of each signature is printed under its signature box, and the App's version history shows each signature against the version it sealed. A signature captured while the device is offline is held on the device and submitted when a connection is available; the record keeps both the time it was captured and the time it was received. NDT Pro retains the signature and version record of every sealed report as part of your company's inspection record, including the name of each signer, for as long as your company's account exists, even if that user is later deactivated or removed.

6. Subscription and Payment

6.1 Pricing

NDT Pro is offered to companies as a per-seat subscription. The price per seat, the billing period, and any trial are shown on our website when your company signs up or changes its plan. A seat is occupied by each active user and each outstanding invitation in your company. Adding a seat takes effect immediately and is prorated for the remainder of the current billing period; reducing seats takes effect at your next renewal. Pricing is subject to change with notice.

6.2 Free Trial

New companies receive a 14-day free trial and are not charged during it. A payment method may or may not be requested when the trial starts. If no subscription is in place when the trial ends, the account becomes read-only as described in Section 6.5 until billing is set up.

6.3 Payment Processing

All payments are processed by Stripe. We do not store your credit card information. By subscribing, you agree to Stripe's terms of service.

6.4 Cancellation

Your subscription, seats, payment method, and invoices are managed by your company administrator on the account page of our website (Manage billing). The App does not sell seats or process payments. A company administrator may cancel the subscription at any time from that page; upon cancellation, your access continues through the end of the current billing period. No refunds are provided for partial billing periods.

6.5 Subscription Status

If your free trial ends without a subscription, or your subscription enters a past-due, unpaid, or canceled state, the App becomes read-only: you may view and export existing reports, but creating, editing, and signing are disabled until billing is set up or payment is resolved. Your data is never withheld.

7. Intellectual Property

7.1 App Ownership

The App, including code, design, features, and documentation, is owned by DAK Enterprises LLC and protected by intellectual property laws.

7.2 License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal or internal business purposes, subject to an active subscription.

7.3 Your Content

You retain ownership of data you create. You grant us a limited license to store and process your content solely to provide the Service.

7.4 Feedback

Any feedback or suggestions you provide may be used by us without obligation or compensation.

8. Third-Party Services

The App relies on Supabase (database and authentication), Stripe (payment processing), Cloudflare (website hosting and bot protection), and the storage provider your company connects (Microsoft, Google, Dropbox, Amazon Web Services, or Cloudflare) for file storage. Your use is subject to their respective terms. WE ARE NOT RESPONSIBLE FOR THIRD-PARTY SERVICE AVAILABILITY, PERFORMANCE, OR CHANGES.

9. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

USE OF THE APP IS AT YOUR SOLE RISK.

We have no obligation to review, monitor, verify, correct, or update any data, reports, or content generated through the App.

WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING:

Database backups are taken daily and retained for seven days. In the event of a restore, up to one day of database records may be lost. Files in your company's own storage are governed by that provider's backup and retention features, not by NDT Pro.

THE APP DOES NOT PROVIDE PROFESSIONAL ADVICE. RELIANCE ON THE APP FOR PROFESSIONAL DECISIONS IS AT YOUR OWN RISK.

We do not warrant that inspection reports meet legal requirements, comply with industry standards (including AWS D1.1, ASME Section V, or others), or are sufficient for any particular purpose.

9.1 Security and Data Breaches

DAK Enterprises LLC maintains the NDT Pro application database and uses reasonable administrative, technical and physical safeguards to protect it, as described in the Privacy Policy. No system is immune from attack, and we cannot guarantee that a security breach will not occur. TO THE FULLEST EXTENT PERMITTED BY LAW, DAK ENTERPRISES LLC IS NOT LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM UNAUTHORIZED ACCESS TO, OR DISCLOSURE, ALTERATION OR LOSS OF, DATA HELD IN THE APP OR IN YOUR COMPANY'S OWN STORAGE. If we confirm a breach affecting your personal information, we will notify affected customers as required by applicable law.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DAK ENTERPRISES LLC SHALL NOT BE LIABLE FOR ANY:

OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF: FIFTY UNITED STATES DOLLARS ($50.00 USD), OR THE AMOUNT YOU PAID FOR THE APP IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

These limitations apply even if any limited remedy fails of its essential purpose or we have been advised of the possibility of such damages.

11. Indemnification

YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS:

FROM AND AGAINST ANY AND ALL:

ARISING FROM OR RELATED TO:

We reserve the right to assume exclusive defense of any matter subject to indemnification. You agree not to settle any claim without our prior written consent.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating formal dispute resolution, you agree to contact us and attempt informal resolution for at least thirty (30) days.

12.2 Binding Arbitration

ANY DISPUTE ARISING FROM OR RELATING TO THESE TERMS OR THE APP SHALL BE RESOLVED BY BINDING ARBITRATION, except for intellectual property disputes where injunctive relief may be sought in court.

Arbitration shall be conducted:

The arbitrator's decision shall be final and binding.

12.3 Class Action Waiver

YOU AGREE TO RESOLVE DISPUTES ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

The arbitrator may not consolidate claims or preside over any class proceeding.

12.4 Small Claims Exception

Either party may bring an individual action in small claims court if the claim qualifies.

12.5 Opt-Out Right

You may opt out of arbitration by sending written notice within thirty (30) days of first accepting these Terms to: DAK Enterprises LLC, 841 Bluebird St., Naples, FL 34104.

13. Governing Law and Jurisdiction

These Terms shall be governed by the laws of the State of Florida, United States, without regard to conflict of law principles.

For matters not subject to arbitration, you consent to exclusive jurisdiction of state and federal courts in Collier County, Florida.

TO THE EXTENT PERMITTED BY LAW, YOU WAIVE ANY RIGHT TO A JURY TRIAL.

14. Term and Termination

14.1 Term

These Terms are effective upon your first use and continue until terminated.

14.2 Termination by You

An individual user may terminate by asking us to delete their account (the Delete Account screen in the App, under Settings, opens our account deletion page at ndtproapp.com/delete-account) and ceasing all use. A company may terminate by canceling its subscription on the account page of our website and asking support to delete the company record; until it asks, its records remain in the database as described in Section 8 of the Privacy Policy. Deleting an account or a company does not delete files in your company's own storage.

14.3 Termination by Us

We may terminate or suspend access at any time, with or without cause or notice.

14.4 Effect of Termination

Upon termination, your license terminates immediately. Sections 7, 9, 10, 11, 12, 13, and 15 survive termination.

15. General Provisions

15.1 Entire Agreement

These Terms and the Privacy Policy constitute the entire agreement regarding the App.

15.2 Severability

If any provision is found invalid, the remaining provisions continue in full force.

15.3 Waiver

Our failure to enforce any provision is not a waiver.

15.4 Assignment

You may not assign these Terms. We may assign without restriction.

15.5 No Third-Party Beneficiaries

No third-party beneficiary rights are created, except as noted in Sections 16.1 and 16.2.

15.6 Force Majeure

We are not liable for failures due to causes beyond our reasonable control.

16. App Store Terms

16.1 Google Play Store

If you download NDT Pro from the Google Play Store:

16.2 Apple App Store

If you download NDT Pro from the Apple App Store:

17. Professional User Provisions

By using the App for professional inspection services, you acknowledge:

THE APP DOES NOT PROVIDE ENGINEERING, ARCHITECTURAL, LEGAL, OR OTHER PROFESSIONAL ADVICE.

18. Contact Information

NDT Pro
Operated by DAK Enterprises LLC

Email: dakenterprisesdev@gmail.com
Address: 841 Bluebird St., Naples, FL 34104

19. Acknowledgment

BY USING NDT PRO, YOU ACKNOWLEDGE THAT:

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE NDT PRO.

Privacy Policy

Last Updated: October 6, 2026 | Effective Date: October 6, 2026

Introduction

This Privacy Policy describes how NDT Pro ("we," "us," "our," or the "App"), operated by DAK Enterprises LLC, collects, uses, stores, shares, and protects information when you use our app for Android, iPhone, or iPad, or the ndtproapp.com account pages. By creating an account or using NDT Pro, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, DO NOT USE THE APP.

In Plain English

1. Information We Collect

1.1 Account Information

We collect the following personal information that you provide directly:

Alongside that acceptance we record the IP address and the browser identifier (user agent) of the device it was made from, as the record of who agreed to which version and from where. They are not used for analytics, advertising, or tracking your activity.

1.2 Company Information

1.3 Inspection Data

The App collects detailed information related to your inspection activities, including:

1.4 Photos and Images

When you grant camera and photo library permissions:

Photos may be compressed before upload. Photos and PDF reports are delivered to the storage account your company owns and connects (see Section 4.1). NDT Pro keeps each file's location, size, upload time and a cryptographic hash in its database so the App can display and verify the file; it does not keep a separate copy of the file.

On iPhone and iPad, if you allow NDT Pro to add photos to your photo library, each photo you take with the in-app camera is also saved there as a full-resolution copy, as the Android app saves one to the device's Pictures folder. If your device syncs its photo library to iCloud, those copies sync to your iCloud account under Apple's terms. You can turn this off at any time in iOS Settings > Privacy & Security > Photos > NDT Pro.

1.5 Device and Technical Information

We do not use third-party analytics, crash reporting, advertising, or behavioral tracking SDKs of any kind. Error reports and audit events go to our own database, not to a third-party service, and we do not collect the content you type into reports for that purpose. Separately, Google Play and Apple collect crash and performance data at the platform level from users who allow it, and show it to us in aggregate (in the Google Play Console and App Store Connect); that collection is governed by Google's or Apple's privacy policy and your device settings, not by the App.

1.6 Storage Authorization

When your company administrator connects a storage provider, NDT Pro stores the authorization they granted (an OAuth token for Microsoft, Google or Dropbox, or the access keys they typed for Amazon S3 or Cloudflare R2), encrypted, so the App can write and read files in that account. NDT Pro also records the signed-in account name and the site or folder chosen.

2. Information We Do NOT Collect

3. How We Use Your Information

4. Data Storage and Security

4.1 Cloud Storage

DAK Enterprises LLC maintains the NDT Pro application database, hosted on Supabase, a cloud database platform built on PostgreSQL:

Photos and PDF reports are not stored in this database. They are delivered to the storage provider your company chooses and authorizes: Microsoft OneDrive or SharePoint, Google Drive, Dropbox, Amazon S3, or Cloudflare R2. Those files are held under your company's own account with that provider, subject to that provider's privacy policy and to your company's own retention and access controls. Your company is the custodian of those files; NDT Pro moves the PDFs of earlier versions into a superseded folder and renames a draft's PDF when the report is numbered, but it never deletes them. Until your company connects a storage account, its photos and reports are held in a Cloudflare R2 bucket operated by DAK Enterprises LLC and can be moved to your company's own storage once it is connected.

4.2 Local Device Storage

For offline functionality, limited data is cached on your device:

Local data remains on the device, encrypted, until the App is uninstalled or its data is cleared.

4.3 Security Measures

We implement reasonable security measures including encrypted credential storage, HTTPS-only connections, Row Level Security on all database tables, platform-native secure storage APIs, encrypted connections only (cleartext traffic disabled on Android; App Transport Security on iPhone and iPad), one active device session per user with a company-set idle timeout (8 hours unless changed by your administrator), rate limits on account creation and administrative actions, and Cloudflare Turnstile bot protection on sign-in, signup and password reset. Multi-factor authentication is not currently offered.

NO METHOD OF TRANSMISSION OR STORAGE IS 100% SECURE. WE CANNOT GUARANTEE THAT A DATA BREACH WILL NOT OCCUR, AND TO THE FULLEST EXTENT PERMITTED BY LAW WE ARE NOT LIABLE FOR LOSSES ARISING FROM ONE. If we confirm a breach affecting your personal information, we will notify affected customers as required by applicable law.

5. Data Sharing and Disclosure

5.1 Within Your Company

NDT Pro is a multi-tenant system. All data is isolated by company. Users within your company may view and interact with shared inspection data, jobs, and reports according to the job assignments and permissions their administrator sets; users who are not administrators see only the jobs assigned to them.

5.2 PDF Report Distribution

When you export inspection reports as PDFs, you control distribution. Exported PDFs contain professional inspection content, inspector name/certification, and company details. We are not responsible for data once exported from the App.

5.3 Third-Party Service Providers

5.4 Legal Requirements

We may disclose your information if required by law, legal process, or government request.

5.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5.6 No Sale of Personal Information

WE DO NOT SELL, RENT, OR TRADE YOUR PERSONAL INFORMATION TO THIRD PARTIES.

6. Third-Party Services

The App does not include third-party analytics, crash reporting, or advertising SDKs. Google Play's and Apple's platform-level crash reporting is described in Section 1.5.

The App relies on Supabase for backend services, Stripe for payment processing, Cloudflare for website hosting and bot protection, the storage provider your company connects for file storage, and OpenStreetMap Nominatim and Open-Meteo for site weather. Your use of these services is subject to their respective privacy policies:

7. Your Rights and Choices

8. Data Retention

We retain your company's records in the NDT Pro database for as long as your company's account exists. If your subscription ends, those records remain in the database, read-only, until your company asks us to delete them. Deleted jobs and the records under them are held in Recently Deleted for 30 days, during which an administrator can restore them, then permanently removed; a limited audit entry of the deletion (who, when, from which device, and how many records) is retained. Signature and version records of sealed reports are retained as part of your company's inspection record for as long as the account exists. Database backups are retained for seven days. Files in your company's own storage are never deleted by NDT Pro. When a company ends its subscription and asks us to delete its account, the company's database records are deleted; files in the company's own storage remain with the company.

9. Children's Privacy

NDT Pro is a professional tool designed for use by licensed NDT inspectors and welding professionals. It is not intended for use by children under the age of 18. We do not knowingly collect personal information from children.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence, including the United States. By using the App, you consent to such transfers.

11. California Privacy Rights (CCPA)

California residents have the right to:

We do not sell personal information; no opt-out is required. To exercise these rights, use the account settings within the App or contact us at the email below.

12. European Privacy Rights (GDPR)

For GDPR purposes, your company is the controller of the inspection data it creates. DAK Enterprises LLC acts as a processor for the records held in the NDT Pro database. Photos and reports delivered to your company's own storage are held directly by your company with its chosen provider. You have rights to access, rectification, erasure, restriction, data portability, and objection. PDF and CSV export in the App, and account deletion on request, facilitate these rights.

13. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

USE OF THE APP IS AT YOUR SOLE RISK.

THE APP IS A DOCUMENTATION TOOL AND DOES NOT PROVIDE PROFESSIONAL ENGINEERING, ARCHITECTURAL, CONSTRUCTION, SAFETY, OR LEGAL ADVICE.

We do not warrant that:

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DAK ENTERPRISES LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF FIFTY DOLLARS ($50.00 USD) OR THE AMOUNT YOU PAID FOR THE APP IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

15. Indemnification

You agree to indemnify, defend, and hold harmless DAK Enterprises LLC, its owners, officers, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including attorneys' fees) arising from:

16. Dispute Resolution and Arbitration

16.1 Binding Arbitration

Any dispute arising from or relating to this Privacy Policy or the App shall be resolved by binding arbitration under the rules of the American Arbitration Association (AAA) in Naples, Florida. The arbitrator's decision shall be final and binding.

16.2 Class Action Waiver

YOU AGREE TO RESOLVE DISPUTES ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

16.3 Small Claims Exception

Either party may bring an individual action in small claims court if the claim qualifies.

17. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict of law principles.

18. Professional Use Disclaimer

By using the App for professional inspection services, you acknowledge that:

19. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted. Your continued use of the App after changes constitutes acceptance of the updated Privacy Policy.

20. Contact Us

NDT Pro
Operated by DAK Enterprises LLC

Email: dakenterprisesdev@gmail.com
Address: 841 Bluebird St., Naples, FL 34104

21. Acknowledgment

BY USING NDT PRO, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS PRIVACY POLICY, INCLUDING THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER.